Shipping Policy

At G K Prasad Aqua Farm, we are dedicated to delivering your order safely, securely, and promptly. Our shipping policy ensures transparency and confidence throughout your shopping experience. Below is important information about our order processing, delivery timelines, tracking, and more.

Order Processing Time

Upon successful order placement and payment confirmation, we process your order within 2 to 5 business days. This time allows careful verification, packaging, and preparation of your items for shipment. Orders received on weekends or public holidays will commence processing on the following business day.

In exceptional cases—such as during promotional events or peak demand periods—processing times may slightly increase. We assure you that our team actively works to expedite your order dispatch.

Shipping Timelines

We deliver orders across India, utilizing reliable courier services. Typical delivery timeframes after dispatch are:

• Metro Cities: 3–6 business days
• Non-Metro and Remote Areas: 5–10 business days

Delivery timelines can vary depending on your specific location, courier networks, and logistical circumstances. We partner with trusted shipping companies to ensure timely deliveries and real-time tracking capabilities.

Shipping Charges

Shipping charges, if applicable, are calculated based on the order amount, delivery location, and chosen shipping method. These charges are transparently shown at checkout before confirming your order.

• Free Shipping: Offered on orders exceeding a specified value. Check our current promotions or website banners for details.
• Standard Shipping: For orders below the free shipping threshold, a reasonable shipping fee is applied, calculated based on your delivery area.

Order Tracking

When your order ships, we provide you with a tracking number via email or SMS, including a tracking link for real-time updates. Additionally, tracking information is accessible through the My Orders section of your account on our website.

Tracking details may take 24–48 hours to update after dispatch confirmation.

Delays and Exceptions

While we aim for prompt deliveries, unforeseen delays may occasionally occur due to:

• Adverse weather conditions
• Transportation or courier service disruptions
• Regional or governmental restrictions
• High-demand periods such as festivals

In such situations, we proactively communicate with you via email or phone, keeping you informed until your order is delivered.

Need Help?

If you encounter any issues related to delivery or tracking of your order, please contact our customer support team. We are here to assist you throughout your shopping journey.